LBS Support

A direct line to your IT team.

Need help with a system, an integration, or something that has stopped working? Get in touch. We’ll help identify the next step.

Reach a person. Get the conversation started.

Include your company, the affected system, when the issue started, and how it is affecting your team.

Error messages, ticket references, and transaction identifiers help. Send sensitive files only through an agreed secure channel.

For maintenance clients, support coverage, priorities, and response commitments follow the agreed SLA. New clients are welcome to contact us too.

For existing LBS clients

Tell us what is affected and how it is impacting your team. Our support team will review your request under your service agreement.